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The LPS Return Policy

At Loader Parts Source our focus is to provide "Positive Solutions for Positive Change." With this in mind, we always want our customers to be satisfied with their entire experience, this includes our return policy.

To assure customer satisfaction we made this procedure as easy as possible. Warranty claims are processed through our technical department.

For all non-warranty returns follow instructions.

Returns over 30 days will have a 25% restocking fee.  Parts must be in original packaging and in new condition.  Parts will not be accepted for return if they have been installed or not in new condition.

1. Contact LPS through email, chat or call (866) 573-3659.

  • Request an RMA #.
  • State the reason for your return.

    2. Properly package the product for shipping.

    • Write the RMA# on the package.
    • Ship the package per the instructions provided by the customer service representative.

      3. Upon receipt of the returned item, one of the following will happen:

      • Refunds - A refund of the original purchase price will be made.
      • Exchange - Another part will be sent.

       

      Please note:

      • Full credit will be given to all items that have not been installed and are returned in resaleable condition.
      • Shipping cost will be refunded if item is shipped incorrectly.