The LPS Return Policy
At Loader Parts Source, we're dedicated to providing prompt, effortless, and equitable service. We prioritize customer satisfaction at every stage, including our return policy. To streamline the process, please follow these guidelines:
Warranty Claims: If you have a warranty claim, our technical department will handle it. Reach out to us for assistance.
Non-Warranty Returns Procedure:
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Contact LPS via email, chat, or call (888) 940-2546 to request an RMA # (Return Merchandise Authorization number). Explain the reason for your return.
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Ensure the product is securely packaged for shipping and label it with the RMA#. Follow the shipping instructions provided by our customer service representative.
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Upon receiving the returned item, one of the following actions will be taken:
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Refunds: We will issue a refund for the original purchase price.
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Exchange: We'll send you another part in exchange.
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Return Conditions:
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Returns made over 30 days from the purchase date will incur a 25% restocking fee.
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Refunds will reflect the sale amount.
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Parts must be returned unused, in their original packaging, and in new condition. We do not accept returns for installed or non-new parts.
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No returns will be accepted after 60 days from the purchase date.
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You have 120 days from the purchase date to resolve any outstanding refunds.
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Full credit will be given for items returned in resaleable condition and not installed.
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Shipping costs will not be refunded for incorrectly shipped items.
For any further questions or assistance regarding our return policy, feel free to contact us. Your satisfaction is our top priority.
Thank you for choosing Loader Parts Source.