Explore Our Hassle-Free Store Policies
Core Return and Refund Policy:
For a smooth refund process, please return your core in its original, unopened, and undamaged condition.
Ensure to remove all fittings from pumps/motors to avoid incurring a $100 charge, along with shipping fees for their return.
Please note that mismatched cores are ineligible for refunds, and any credits will be issued upon receipt. You have a 120-day window from the purchase date to address any outstanding refund requests.
For freight-required returns, kindly contact your customer service representative at (866) 573-3659 to arrange pickup. (This applies to core returns within the contiguous 48 states.)
For your convenience, a shipping label accompanies the Core Return Policy form, valid for 30 days from the purchase date.
Deductions may be applied under the following circumstances:
- A 50% reduction for opened or tampered cores.
- Variable deductions for missing parts or external damage not attributable to normal wear.
- Late returns incur a 10% reduction per month, starting 30 days after the purchase date.
Core deposits can be waived if the complete and assembled core is submitted before your order is shipped. For any inquiries, feel free to reach out to our dedicated customer service team for assistance.
Inventory & Stocking Policy:
At Loader Parts Source, Inc., we strive to maintain a comprehensive stock of items available for shipping within one business day.
While we endeavor to anticipate customer demand, occasional stock shortages may occur. In such cases, our customer service representatives will promptly notify you of any delay, providing an estimated shipping time and the option for a full refund.
For real-time inventory updates or inquiries, feel free to contact us via phone or email.
Purchasing Policy:
By placing an order with Loader Parts Source, you confirm:
- Your authorization to use the provided debit or credit card for payment
- The accuracy of the delivery address
- Loader Parts Source's shipping protocol, which includes insured shipments with signature requirements (waivable upon request)
Unclaimed Merchandise Policy:
Any merchandise left unclaimed in Loader Parts Source's care for over 60 days will become the property of Loader Parts Source, Inc. This includes, but is not limited to, cores, items for repair, and warranty merchandise.
Shipping Policy:
Free shipping on orders over $99! See our shipping policy here.
Warranty Policy:
Experience Assurance with Our Warranty Coverage - Click here to check out our warranty policy.
Returns Policy:
Click here to see our no-risk return policy!
Privacy & Cookie Policy: